Privacy Policy

1. What kind of information does OMNIFY collect?

We collect personal and other information from you when you register on our site, setup your subdomain and/or configure your details.When ordering or registering on our website application, you may be asked to enter your: name, e-mail address, business name and/or credit card information.

2. For what purpose does OMNIFY collect my information?

Any of the information we collect from you may be used in one of the following ways:

To improve customer service :
In the context of customer support your information helps us to more effectively respond to your customer service requests.

To process transactions :
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, other than for the express purpose of delivering the purchased product or service requested.

To send periodic emails : The email address you provide in the application, may be used to send you information and updates pertaining to your usage, in addition to receiving occasional company news, updates, related product or service information, etc.

To conduct marketing and performance research : Regular surveys assist us in measuring our customer service, benchmarking our performance and to help us improve your experiences and feature offerings. As provided below, you may always choose not to receive promotional materials or marketing information.

3. Does OMNIFY share my information with third parties?

a. We do not sell, trade, or otherwise transfer to outside parties your personal information. We will share your personal information with third parties only in the ways that are described in this privacy policy.

b. Service Providers : We may provide your personal information to companies that provide services to help us with our business activities such as offering customer service or processing your payment. These companies are authorized to use your personal information only as necessary to provide these services to us.

c. Legal Disclaimer : We may also disclose your personal information as required by law, such as to comply with a subpoena or similar legal process when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request. If OMNIFY is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our website, of any change in ownership, uses of your personal information, and choices you may have regarding your personal information. We may also disclose your personal information to any other third party with your prior consent.

4. How can I exercise my choices about receiving promotions?

a. Opt-out Preferences : When you register for an account, we will use your name and email address to send periodic emails to you of both promotional and transactional in nature. Out of respect for your privacy, you may choose to stop receiving promotional emails by following the unsubscribe instructions included in these emails or you can contact us at privacy@getomnify.com

b. We will also send you service related email announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email. You do not have an option to opt out of these emails, which are not promotional in nature.

5. What are cookies and how does OMNIFY use cookies on its site?

a. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

b. OMNIFY and its partners use cookies or similar technologies to analyze trends, administer the website, track users’ movements around the website, and to gather demographic information about our user base as a whole. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on our website or service.

c. Log files : As is true of most websites, we gather certain information automatically. This information may include Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, date/time stamp, and/or clickstream data to analyze trends in the aggregate and administer the site.

d. Behavioral Targeting : We partner with a third party to either display advertising on our website or to manage our advertising on other sites. Our third party partner may use cookies or similar technologies in order to provide you advertising based upon your browsing activities and interests.

e. Analytics: We collect analytics information when you use the Websites to help us improve them. We may also share anonymous data about your actions on our Websites with third-party service providers of analytics services.

6. How can I access or change my personal information, withdraw my consent, or make inquiries or complaints in relation to this Policy and OMNIFY’s privacy practices?

a. Upon request OMNIFY will provide you with information about whether we hold any of your personal information. You may access, correct or request deletion of your personal information by logging into your account or by contacting us at privacy@getomnify.com. We will respond to your request within a reasonable timeframe.

b. Data Retention : We will retain your information as needed to provide you services. Even if you close your account with OMNIFY, we will still retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. However, we will identify your account in our database as “deleted” or “closed”.

7. How long is personal information retained?

We will keep your personal information only as long as is reasonably necessary for the purposes described in this Policy or such longer period as may be required by applicable law.

8. How is personal information secured?

We have adopted appropriate measures to ensure the confidentiality of personal information and to safeguard personal information against loss or theft, as well as unauthorized access, disclosure, copying, use or modification, in light of, among other things, the sensitivity of the information and the purposes for which it is to be used. When you enter sensitive information (such as a credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL) and we do not store sensitive credit card data on our systems once the payment transaction has completed. All customer data is stored with the industry standard SHA-256 encryption.

If you have any questions about the security of your personal information, you can contact us at privacy@getomnify.com

9. Mobile privacy

When you use our mobile optimized website or our mobile application, we may receive information about your location and your mobile device, including a unique identifier for your device. OMNIFY and our service providers may use and store this information to provide you with location based services, search results, and other personalized content. OMNIFY will provide notifications only to those customers who accept to receive such notifications. Most mobile devices allow you to control or disable location services in the device's settings menu. If you have questions about how to disable your device's location services, we recommend you contact your mobile service carrier or the manufacturer of your particular device.

10. Data Protection Officers

If you wish to contact the Data Protection Office at Omnify please email them at privacy@getomnify.com