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Essential
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Multi-location
Our Multi-Location Platform is built for businesses with multiple locations and who have decentralised business operations.
Enterprise
Our Enterprise Platform is built for businesses with high online and offline traffic and who want to increase their revenue, track metrics and streamline their business management functions.
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FAQs
1. What is a Team member?
A Team member is a user of Omnify who you’ve added to your account to manage your business. Depending on your requirements, you can add the entire organization to Omnify, or you can only add certain members and assign them roles.
2. I have more than 25 team members. Which plan should I go for?
If you have more than 25 team members, please talk to our Sales Team at sales@getomnify.com
3. Is my data secure?
Yes, we take security very seriously. See our Terms of Service page.
4. Can I get a demo of Omnify?
Yes! You can book a demo here.
5. Do you have any discounts?
Yes, yearly plans offer a 20% discount. We also offer discounts for registered non-profits. Contact us at sales@getomnify.com to find out more.
6. Can I try out Pro features?
Yes! All plans start with a 14-day free trial of our highest plan so that you can try out all the features. Once the trial ends, you can choose which plan you’d like to continue with.
7. How can I pay?
We accept all major credit cards, charged in USD.
8. Can I change my plan at any time?
Of course! You’re free to upgrade/ downgrade or cancel your subscription whenever you like. The changes to your account will be effective as soon as the next billing period starts.
9. Can I delete my account at any time?
Yes, you can delete your account whenever you like, but we’ll be sorry to see you go. To delete your account, you can drop an email at support@getomnify.com, and we’ll delete your account within 48 hours.
10. Do you offer discounts for NGOs?
Yes! We’re happy to offer registered NGOs 30% off the price of the subscription on a recurring basis. Please contact us at sales@getomnify.com
11. How can I get a refund?
You can cancel your subscription at any time, but we cannot issue refunds or credits for partial use of the service or the amount of time left in your subscription.
12. Can I use Omnify on my website?
Yes, you certainly can! We provide widgets and buttons for that. You can have a look at our detailed documentation here.
13. Does Omnify have any Mobile apps?
Yes, we do have the Omnify Go Mobile app. You can use it to manage your schedules & clients on-the-go. It’s available on the iOS App Store and the Android Play Store.
14. Can I have additional customizations?
Additional customizations are only available in the Enterprise Plan. Please contact sales@getomnify.com
15. Do I need to enter my credit card details to sign up?
No. You can sign up and use Omnify for 14 days without entering your credit card details. At the end of your trial, you will need to pick a plan and enter your credit card details.
16. Do you have any transaction charges?
Yes. We charge 0.5% on all online transactions on top of the Payment Gateway Fees.Read more
17. Who do I contact for support?
You can contact for support by emailing us at support@getomnify.com for any help you need in using the Omnify app, or for any feature requests you have, or are just emailing to say hi! 😊 You can also use the in-app chat on the Dashboard to get in touch.
18. Do you have Tailored Mobile Apps for my Business?
Yes, we do! It's available in the Pro Plan, Multi-location Plan and Enterprise Plan.
FAQs
How long does the free trial last?
14 days
Is there a setup fee?
No. There are no setup fees on any of our paid plans.
Do I need to enter my credit card details to sign up?
No. You can sign up and use Omnify for 14 days without entering your credit card details. At the end of your trial, you will need to pick a plan and enter your credit card details.
Do you offer any discounted plans?
Yes, we offer a 20% discount on our annual plans, when they are paid upfront. The Annual discount cannot be clubbed with any other offer.
What are the payment processing charges?
We charge a small 0.5% fee on top of the payment gateway charges.
Can I change my plan later on?
Yes, sure. You can upgrade or downgrade your plan at any time.
How much does Omnify cost after the free trial?
Our prices start at an affordable $25 /month. You can continue using our free plan if you are an individual serving up to 10 active customers a month.
Who is an 'active customer'?
Any of your customers who has booked any of your services in the last 30 days or has an active membership or classpack with your business, is an active customer.
What if I want to cancel the service?
You can cancel at any time and we won't charge your credit card again. You can export your booking history and client list. Once the term you paid for is over, access will be limited. If you decide to come back, you can restore your account by upgrading your subscription. However, if you terminate your subscription without completing your term, no amount will be refunded and your account will remain active till the subscribed term period.
Who uses Omnify?
Omnify is built for Small and Medium sized businesses and professionals who is looking for a software to manage their scheduling, customers and grow online.
Do I get a website while signing up for Omnify?
Yes, Omnify gives you a hosted website (yourbusiness.omnify.com). You can customise your website, list your offerings and collect payments from your clients online.
I have a website, can I integrate the booking system to my website?
Quite seamlessly. You can embed the booking widget in your website. Just copy and paste the code we give you into your website builder. You can view the tutorial and do it yourself or send the code to your website developer.
Will my website work on mobiles and tablets?
Your Omnify website and widget is designed to work with all kinds of devices. It is fully compatible with Mobile phones, Tablets and Laptops. You just need a working internet connection.
Can I make changes to my website?
Definitely. You can customise your website, upload your logo, photos, contact information, social links anytime you want. You can create and publish your facilities, events, classes etc from the dashboard and collect bookings online instantly. NO technical expertise needed.
Can I use Omnify in any browsers?
Omnify works perfectly in Safari and Chrome
How will I know when someone makes a booking online?
Omnify notifies you via email when a booking is made. Omnify also sends your client auto confirmation messages and reminders via email
Can I block or make slots unavailable for my clients?
Yes, definitely. If you are unavailable or there is some maintenance or due to some other activity, you want to make the slots unavailable to your clients. You can simply do that by disabling that particular slot or slots from your dashboard.
What if a client needs to cancel?
You can set your cancellation policy and decide how much advance notice is required. Clients can also cancel themselves online and you can make cancellations from your dashboard or reschedule.
Can I make bookings for my clients who call instead?
Most definitely. You can take bookings over the phone or in person and add it to your Dashboard. You can also send payment links to your customers via email.
Are there any chances of duplicate booking?
Omnify shows real-time availability of slots and makes sure there are no double bookings. It’s completely cloud-based
Still unsure? Sign-up and have a look yourself!
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