How Denver Synchronicity Aced Class Registrations with Omnify
The artistic sport of synchronized skating is a delicate activity. In a team of up to 20 skaters, each person needs to execute their movements just right, ensuring the whole team stays in sync with each other throughout the performance. At Denver Synchronicity, the staff have boiled this art down to a science to pass it onto the young skaters that sign up with them.
While the staff at Denver Synchronicity is perfectly capable of nurturing the next generation of synchronized skaters, certain assistance off the rink was vital to the growth of their operations. Here’s why Denver Synchronicity needed a class registration software and how they streamlined their operations after signing up with Omnify.
Clearing the path to success
Denver Synchronicity offers a variety of classes for synchronized skating in Littleton, Colorado. They also conduct camps to encourage more children to learn skating. As the intake and variety of classes began to increase, the staff realized they needed a solution that would make it easier to manage class registrations on a larger scale, accept payments safely, and grow their business in the long run.
Alicia, the director at Denver Synchronicity, spoke to us about their search for a suitable registration software.
“We needed a platform to take registrations and payments for a number of different programs all in one place that is easy to use.”
After trying other solutions, Alicia settled on Omnify and here’s how the platform has helped them since then.
A great product for any sports organization
At least that’s Alicia’s verdict anyway! Denver Synchronicity were looking for a solution that would help them optimize their operations, set up a paperless liability waiver system, customize their booking website, and grow their revenue over time.
“We are using Omnify for skating class and camp registrations. We needed a platform where we could complete registrations, enable safe online payments, ask survey questions, collect waivers, and build our business. The platform does all of that for us and their questionnaire forms and other customization options have realized great benefits for us.”
Since they started selling their services through Omnify, Denver Synchronicity has seen a significant uptick in its customer base as well as wider community interest in the organization.
Supporting growth round the clock
With Omnify, it’s not just the software that functions 24x7, it’s the people too! Alicia was particularly impressed with the prompt and patient customer support that helped her organization transition smoothly to operations on the platform in no time.
Speaking about her experience with Omnify’s customer support, she says-
“I have really appreciated the time that Omnify’s customer support team has given to make sure our launch is successful. They helped me patiently through the entire process of setting up and were quick to answer questions, help me with fixes, and check in to make sure things were going smoothly.”
Omnify has helped thousands of organizations streamline their bookings and registrations, collect and store customer information safely, manage online payments, and deliver a great customer experience. The platform has helped these organizations improve their retention and save a significant amount of time and money through simpler processes across the board.