How United Language Centre Achieved Operational Efficiency & Data-Driven Success with Omnify

United Language Centre (ULC) is one of Singapore’s most trusted English-learning schools, known for its warm, community-driven teaching approach. Their goal is simple but powerful: to inspire students to become confident English speakers, create a warm and comfortable learning atmosphere, and build a space where people genuinely feel they belong.

But ULC doesn’t just help learners improve their English. It offers a place to meet people and make new friends, with community at the heart of everything they do. Whether you’re a housewife, a businessman, a student, or anywhere in between, ULC wants you to feel at home the moment you walk in the door. It’s the kind of place where students are encouraged to step outside their comfort zones, try, make mistakes, laugh, and grow—until speaking a second language starts to feel natural.

With a mission to help students build confidence through meaningful communication, ULC offers a diverse range of programs- English courses for adults, business English, kids and teen lessons, private tutoring, and conversation-focused group classes.

United Language Centre is truly building what it set out to be: a language learning community where people learn, connect, and find their voice.

The Challenge

Before upgrading their systems, United Language Centre was spending a lot of energy just keeping day-to-day operations afloat. Routine workflows like managing schedules, tracking attendance, handling payments, and coordinating internal tasks required constant manual effort. This made it difficult for the team to work efficiently. 

As ULC expanded its course offerings, daily operations became increasingly complex. The team had to juggle multiple schedules, enrollment types, and so on.

Another major problem faced by them was the struggle to get clear, reliable insights from their data. Basic information like bookings, attendance, revenue, and program performance was spread across different tools and spreadsheets, making it difficult to see the full picture at a glance. 

Without a centralized, trustworthy view of their data, it was harder to track growth, identify trends, or confidently make strategic decisions. The team knew they needed better data management and visibility if they wanted to grow consistently while still keeping a close eye on their performance.

Why ULC Chose Omnify?

ULC needed a smarter, scalable solution that could centralize operations and support long-term growth, without adding complexity. They needed a software solution that could help them prioritize better and help them stay focused on their students and other long-term initiatives.

With Omnify, ULC gained:

• A highly personalized Storefront, Website embeds for a seamless booking experience that helps students discover, explore, and enroll in courses effortlessly.
• A reliable scheduling system that’s perfect for managing classes, private lessons, and recurring programs with ease.
• Centralized management for bookings, payments, and calendars allowing staff to access everything they need from a single dashboard.
• Automated reminders & communication tools for reducing no-shows and keeping students informed at every step.
• Detailed reporting & analytics that give ULC clear insights into attendance, utilization, and revenue trends.
• Waitlists & capacity management help the team optimize enrollment and reduce administrative follow-up.

As happily recalled by the ULC team,

        “Omnify has strengthened our data management. With Omnify Insights, we can maintain a clear oversight of our numbers.”

Omnify offered exactly what ULC needed: a platform built to simplify operations while ensuring a professional, student-centered experience.

The Transformation

Since implementing Omnify, ULC Academy has seen noticeable improvements in daily operations and strategic planning.

As Andrew NG, United Language Center (ULC) says-

"Omnify’s intuitive, customizable platform has streamlined our operations, boosted productivity. With routine workflows running smoothly, we’re able to focus on strategic priorities helping us drive consistent growth!” 

Instructor calendars are now synchronized, bookings are more consistent, and manual admin work has dropped significantly. With automated workflows handling routine tasks, the team can focus more on teaching quality and student support.

ULC’s story is a testament to how the right technology can empower educators to do what they do best: inspire, teach, and transform lives. Whether you run a language school, kids’ activity center, fitness studio, or professional training academy, Omnify helps you manage programs, automate workflows, and deliver seamless customer experiences.

👉 Start your FREE 14-day trial today and see how Omnify can transform your operations.