How Omnify made Pool Management easy for Newington Forest Community Association
In the year 2021, the excitement of going back to the pool is unparalleled. After a year of the pandemic, restrictions are lifting gradually across the country. Businesses found new ways in restructuring their workplace to be able to continue serving their clients. Over the last year, onsite facilities, especially swimming pools, have been required to follow the necessary safety guidelines for prevention and spread of Covid 19 infections.
However, handling such a setback is essential for any ongoing Pool facility, especially for members of Condominium Owners’ Associations(COA) and Homeowners’ Associations (HOA). They had to guarantee that bookings could be made without any contact while also deflecting additional load at Manager’s end. Ensuring the safety of their members without compromising on the fun element could be quite a challenge.
Managing Community Pools for Newington Forest Community Association
Dana N, Community Manager at Newington Forest Community Association (NFCA), runs 609 properties, including 1017 townhouses and 791 family homes. In January 1972, the Newington Community Association was formed to “promote the interests of property owners”. All of their properties are encased in a densely forested crescent that runs east of beautiful Pohick Creek, west of Rolling Road, and north of the crossroads of Rolling Road, Pohick Road, and Alban Road. Last year, driven by the pandemic, they decided to opt for Omnify’s Pool Reservation System to ensure the safety of their residents.
“Pool Reservation Software made Easy”
NFCA Manager shares her insight on using the Pool Reservation System for their Community pool. A Pool Management Company working with another association which was using Omnify last year, recommended Newington to try Omnify. Dana says Omnify’s Customer Service Team availability has been so helpful. They have been on hand at each step of setting up the program for their community and worked through issues when the COA required it. The reservation system is working well and the availability of customer service is a huge plus for them. The updates via email about changes and new additions is also helpful to expand the use of the program in exceptional ways. Moreover, features of the software work as well as stated. It is easy to use, reliable with great value for money.
The goal of employing a reservation system is to minimize the load of manual labor by automating processes like booking pool slots, scheduling, handling payments, contactless check-ins, and so on. Introducing such a system improves the workload, and NFC Association, like many others, encourages it to their other community associations.
Omnify updates its features as per the current need of the businesses and their customers. Now, with the Omnify Go App, admins can access their accounts on their phones. On top of that, with 24*7 Customer Service Team, users can easily resolve their queries and ask for help. With a reliable partner like Omnify, your business can focus on its growth.
Newington Forest Community Association shares their insight on how they managed their pool facility during the outbreak with Omnify’s Pool Reservation System.