Three Years Later: How FBD Continues to Deliver Better Client Experiences with Omnify

“Honestly, Omnify has been a complete game changer for our small fitness business.”

- Chad A., Owner and Trainer (FBD)

Full Body Developments (FBD) is a fitness and personal training business based in Edmonton, Alberta, offering functional fitness, group training, personal coaching, and nutrition programs. Founded by husband-and-wife duo Chad and Jessica Aboughoushe, the business has been helping clients build healthier lifestyles since 2013. They had a simple mission in mind- to make fitness accessible, affordable, and personal.

Slowly, FBD has grown into a thriving fitness community known for its high-energy classes, hands-on coaching, and strong member relationships. At the heart of Full Body Developments is a commitment to creating an experience where every client feels supported, both inside and outside the gym. 

The Challenge: Managing a Growing Fitness Community Without Automation

Challenges are a part of growth. As the FBD fitness community continued to grow, so did the operational challenges that came with managing bookings, schedules, and client communication.  A large part of the team’s day was spent handling scheduling questions, class availability requests, and manual booking coordination.

For a small business focused on delivering a personalized fitness experience, the constant back-and-forth quickly became time-consuming. Clients frequently reached out via text message to ask about class availability, whether spots were still available, the booking process, and so on.

Managing these conversations manually not only created extra administrative work but also made the booking experience less seamless for clients.

That’s when they turned to Omnify.

Searching for a Platform That Was Simple, Affordable, and Client-Friendly

As FBD continued to grow and expand its offerings, including group training, nutrition programs, and personal training, it needed a solution that could simplify operations without adding complexity.

As a small fitness business, Full Body Developments needed software that was:

• Easy to manage
• Affordable
• Professional-looking
• Simple for clients to use
• Flexible enough to support their growing programs

After considering other platforms like PushPress, Omnify stood out immediately. The combination of a “free forever” plan, a user-friendly interface, and a seamless online booking experience made the decision easy.

As Chad recalls, 

“Omnify stood out with the ‘free forever’ platform and with how easy it is to use for both owners and clients. It was a no-brainer to choose Omnify.”

For Chad and his team, ease of use mattered just as much as functionality. They didn’t want software that required extensive setup, complicated workflows, or a steep learning curve.

They needed something that simply worked.

The Solution: Bringing Scheduling and Bookings Online with Omnify

With Omnify, Full Body Developments was able to centralize its booking process and create a much smoother experience for both staff and clients.

Clients could now:

• View class schedules online
• Check availability in real time
• Book sessions themselves
• Access everything from one place

Instead of constantly answering scheduling questions manually, the team could rely on automated availability and online bookings to keep everything organized and transparent.

As Chad, Founder of FBD, mentioned- 

“Our clients have enjoyed and appreciated having everything listed online for them, making their experience with booking sessions with us so much better than before.”

For the business, this meant less administrative overhead and more time focused on coaching and community building. For a small fitness business, reclaiming that time made a meaningful difference.

Once bookings became automated and transparent online, those interruptions significantly decreased. 

As Chad explained-

“The best part is how it has completely eliminated the constant stream of text messages asking about class availability.”

A Better Experience for Both Owners and Clients- Three Years with Omnify and Counting

Three years into using Omnify, Full Body Developments continues to rely on the platform to manage its operations efficiently. From the owner’s perspective, the platform remains easy to navigate and manage without unnecessary complexity.

As Chad mentioned once again, the self-service booking experience creates more convenience and flexibility.

“The platform is very user-friendly and simple to manage our schedule without a steep learning curve.”

Human Support That Makes a Difference

Beyond the platform itself, Full Body Developments highlighted Omnify’s customer support as a major advantage. For small businesses, responsive support can make a huge difference when operational issues arise.

As Chad happily mentioned,

“When you have an issue or question, they have an actual person talking to you on their online chat. Human interaction is crucial.”

The ability to quickly connect with a real support representative helped the team feel supported and confident while running their business day-to-day.

Results and Impact

With Omnify, Full Body Developments was able to:

✔️Streamline class bookings and scheduling

✔️Reduce manual communication around availability

✔️Create a better online booking experience for clients

✔️Simplify day-to-day operations

✔️Save valuable administrative time

✔️Deliver a more professional customer experience

Most importantly, the platform helped the team focus less on operational coordination and more on growing their fitness community.

No matter the size of your fitness studio or sports academy or the programs you run, Omnify helps simplify the operational side of your business with automation, structure, and easy-to-manage workflows. From registrations and scheduling to payments and communication, everything works together seamlessly, so your team can spend less time managing admin and more time coaching and growing athletes.

👉 Start your 14-day free trial and see how Omnify can simplify the way you run your academy.